IT Support Trainee


Apprentices and Trainees Queensland’s core business is facilitating the employment and training of apprentices and trainees. Apprentices and Trainees Queensland is a not for profit organisation offering equal opportunity employment.

About the role:

We are currently seeking expressions of interest from highly motivated individuals with a strong passion for Information Technology.

The Position:

As an IT Support Trainee, you will be provided with on the job training while undertaking a Certificate IV in IT support. You will be exposed to the latest business technology and trained to provide customer support.

As an IT trainee, your tasks and training will grow to include (but not be limited to):

Hardware troubleshooting (PC’s, laptops, printers etc)
Software troubleshooting
Office 365 Administration
Server administration
Backup and Replication monitoring/testing
Networking (routers, wireless, switches etc)
Engaging with third party vendors to resolve technical problems
Creating and maintaining logs of ongoing and completed tasks
Provide remote, face to face and over the phone technical support

Skills and Experience Required:

A genuine passion for technology
Thorough troubleshooting skills
Excellent communication skills both written and verbal
Strong attention to detail
Ability to work well both autonomously and in a team environment
Ability to multitask and keep track of a variety of tasks happening simultaneously
Can prioritise and meet deadlines

Eligibility requirements

Current driver’s licence
Be an Australian permanent resident 

To register your interest for this position, please submit a CV and cover letter via email to julianne.ord@gagal.com.au

Applications close on Monday 30th September 2019.


"Locals looking after Locals"